FAQ

Question: What is the shipping method? Answer: We use DHL/ UPS/ EMS/ FedEx Express to ship all packages unless you have other requirements. Question: How much is the shipping cost? Answer: 1. Shipping cost depends on the shipping address as well as the package's volume or weight. 2. The shipping cost will show to you automatically when you make an order on Alibaba. Question: When can I receive my package? Answer: Generally speaking, delivery time is around 1-3 days, shipping time is around 4-9 days, so total is around 5-12 days by DHL/ UPS/ EMS/ FedEx Express to your door Question: How can I make payment on Alibaba? (How to pay by your VISA or MasterCard?) Answer: 1. Please create a personal buyer account before you order from Alibaba. 2. Write down your email address when you place an order. 3. Go to your mailbox and click the link, "Send Initial Payment/ Pay Balance" or "go to pay". 4. Choose "+Add a new card to pay in USD($)". 5. Fill in your card information, "Confirm and Pay", then charge from your card directly, place an order successful!